To process your return quickly, please use our displayed return form. Please print out the form and add it to your parcel.
You can download the form by clicking on the picture below for a PDF-file.
If you prefer to print out the return form as a picture, please click here. Please do not change the size of this form and print it out by 100%. That will make processing your return easier.
To print out the form as a PDF-File, you will need Adobe-Acrobat-Reader. If you do not have Adobe-Acrobat-Reader installed on your computer, you can download it at Adobe for free.
Please allow 10 to 14 business dayss for processing your return by our return department.
If you are returning your order outside the European Union, please make sure that all taxes, customs and shipping fees are paid by you. Otherwise we have to add these fees to your return.
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